STOPS
Make sure to be ready at the pontoon at least five minutes before the scheduled departure time of DeWaterbus. The times listed in our schedule are the departure times of the vessels. DeWaterbus does not wait.
The Scheldt route consists of two main zones (Zone North and Zone South). Additionally, there are two ferry services on the route (Zone Port and Zone City).
A ticket is always valid for one zone. If your journey passes through two zones, you will need a ticket valid for both zones. The ferry services are not considered as an extra zone in your travel route. An additional fee of € 1 is charged for a ferry crossing that is not part of the initial route.
The pier is located at the end of Callebeekstraat in Hemiksem. Click here to open the location in Google Maps.
The pier is located at the end of Scheldelei. Click here to open the location in Google Maps.
The pier is located at the pontoon on Steenplein. Click here to open the location in Google Maps.
The pier is located at Jachthavenweg 1, near the beach of Sint Anna. Click here to open the location in Google Maps.
The pier is located at Scheldedijk 32, in the inner harbor of DEME. Click here to open the location in Google Maps.
The pier of Kallosluis is located on Fort de Perelweg. Click here to open the location in Google Maps.
The pier of Fort Liefkenshoek is located on Ketenislaan, not far from the entrance of the fort.
This stop is on the opposite side of the Lillo stop. Click here to open the location in Google Maps.
The pier of Lillo stop is located on Scheldelaan, at the end of Tolhuisstraat (Lillo village). This stop is on the opposite side of Fort Liefkenshoek. Klik hier om de locatie te openen in Google Maps.
ON BOARD
Each ship has a determined maximum capacity, ranging between 100 and 125 individuals (passengers and crew combined). If bicycles or other means of transportation are brought on board, the passenger capacity decreases. Therefore, it is important to always follow the instructions of the stewards.
You are allowed to bring your bike on DeWaterbus. Additionally, cargo and recumbent bikes, electric bikes, speed pedelecs, electric scooters, kick scooters, wheelchairs and mobility scooters are permitted. Motorized vehicles are only allowed if they are electrically powered. There is no extra charge for this.
However, there are restrictions in place to maintain clear emergency routes and for safety reasons. Moreover, the maximum capacity of the ship should not be exceeded. If it's crowded, we cannot guarantee space for bicycles or other means of transportation, and we reserve the right to refuse them.
Please follow the crew's instructions for storing your means of transportation.
Certainly, but at low tide, the slope of the gangway may hinder or even make it impossible for wheelchair and mobility scooter users to access. Additionally, emergency routes on the ship must be kept clear at all times. Depending on the number of passengers and other means of transportation on board, the number of wheelchairs and mobility scooters may be limited.
If you require assistance, please inform the steward immediately.
Yes, provided that your dog is kept on a leash. Our crew reserves the right to refuse your dog if it’s suspected to cause inconvenience to other passengers.
Dogs must stay outside on DeWaterbus. Only if your dog is in a basket or bag or on your lap, it may be taken inside.
Yes, from the age of 12, provided they can embark and disembark independently. Children under 12 must always be accompanied by an adult.
Notify the steward if you need assistance. If available, they will assist you promptly.
There is a toilet on each ship for our crew. This toilet is closed to passengers. In urgent situations, you may ask the steward to open the toilet.
No. At that point, the captain is already maneuvering to leave the pontoon. For your safety and ours, we do not interrupt this procedure. You can simply catch the next Waterbus.
The width of the gangway is 1.65m. The slope averages 11%, but may vary depending on the ship's draft, the height of the quay and/or pontoon, and weather conditions. The maximum allowed weight on the gangway is 1,000 kg.
TICKETS/RATES
A single journey ticket in Zone North or South costs €4. A round-trip ticket costs €6.
If you are eligible for a discount, you will pay €3.50 for a single journey and €5 for a round-trip ticket.
If your journey crosses two zones, you will need a ticket for two zones.
For a ferry crossing or an additional excursion between Steenplein - Sint Anna or Lillo - Liefkenshoek, you will be charged an additional €1.
Also, 10-ride cards and subscriptions are available.
View all our rates
You have several options to purchase tickets:
- On our website, you can buy tickets. However, this does not guarantee your place on a ship. Arrive at the boarding point on time, as space is limited.
- On board of each ship, you can purchase tickets and 10-ride cards. Payment can be made via a QR code with your smartphone or through Bancontact. We do not accept cash on board!
No, only via a QR code with your smartphone or through Bancontact. We only accept cash at the DeWaterbus counter, Steenplein, Antwerp.
With a single ticket, youcan travel from stop A to B within the same zone. If you disembark at a stop between A and B, you must purchase a new ticket if you wish to continue your journey to stop B.
If you purchase a round-trip ticket between stops A and B, you can disembark at stop B. Later in the day, you can return to stop A with your ticket.
If your route traverses both Zone North and Zone South, you will need a ticket for two zones.
An extra charge of €1 applies for a ferry crossing.
Zone City consists of stops Steenplein and Sint Anna.
- If you remain within this zone, you will be charged €1 for a round trip.
- If you travel through Zone North or Zone South with a single or round-trip ticket, Zone City is already included in your ticket. If you wish to make additional stops at Sint-Anna or Steenplein during your journey, an additional €1 will be charged for the crossing between Sint-Anna and Steenplein.
No, you always need a valid ticket. If you cannot present a valid ticket, you will be fined.
No, this is not possible. Once the ship's maximum capacity is reached, we do not allow additional passengers on board. Be sure to arrive on time at the boarding point.
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Yes. Your 10-ride card is not personalized and can be passed on. Please note, the discount rate for a 10-ride card applies only if all users are eligible for the discount.
DeWaterbus falls under public transportation. Whether your employer reimburses your subscription depends on the collective labor agreement your employer is subject to and your employment terms.
PRACTICAL
The maximum speed on the Scheldt is 40 km/h. The speed of DeWaterbus varies depending on weather conditions, other maritime traffic, works on and around the water, etc.
Yes, in Zone South, you can certainly do so. Below are the nearest tram and/or bus stops for various stops:
- Stop Steenplein (Antwerp): Groenplaats (650m) and Brouwersvliet (700m).
- Stop Sint Anna: bus stop Antwerp Sint-Annastrand (700m).
- Stop Kruibeke: bus stop Kruibeke Scheldelei (750m)
- Stop Hemiksem: bus stop Hemiksem Callebeekstraat (600m)
In Zone North, the port area, there are no tram or bus stops near the DeWaterbus stops.
Yes, if you have a European Disability Card (EDC), you are entitled to a discount on our ticket prices. Your companion may travel for free if they possess a valid companion card.
Call +32 3 302 30 00 or send an email to info@dewaterbus.be. We will try to assist you as best as we can.
You are certainly allowed to take photos of DeWaterbus. In fact, we encourage you to share them on social media and tag DeWaterbus. However, we kindly ask you to respect the privacy of the crew and other passengers. Taking and publishing photos of the DeWaterbus crew is not permitted.